Pokémon Champions
Welcome to Pokémon Support Bienvenue sur le site d'assistance de Pokémon Benvenuti nel servizio clienti Pokémon Willkommen beim Pokémon-Kundenservice Te damos la bienvenida al servicio de atención al cliente de Pokémon Te damos la bienvenida al servicio de atención al cliente de Pokémon 포켓몬 고객 서포트
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Getting Started
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Getting Started
- What are the mobile device compatibility requirements?
- Can the Pokémon Champions + Starter Pack bundle be used by different users on the same Nintendo Switch?
- Do I need a Nintendo Switch Online subscription to play Pokémon Champions?
- Is a membership or Premium Battle Pass purchased by one user on a Nintendo Switch available to other users on the same console?
- I purchased the game software, but it doesn’t appear on the Nintendo Switch HOME Menu.
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Gameplay
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Premium Battle Pass
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Premium Battle Pass
- Do I need to purchase a separate Premium Battle Pass and membership for each platform?
- Is a membership or Premium Battle Pass purchased by one user on a Nintendo Switch available to other users on the same console?
- Can I cancel my Premium Battle Pass before it expires?
- I see a purchase I don’t remember making or I was charged twice for a purchase.
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Membership
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Membership
- Do I need to purchase a separate Premium Battle Pass and membership for each platform?
- I purchased a membership, but it has not been reflected in the game.
- How do I change the billing platform for my membership?
- How do I purchase a membership?
- How do I check my membership status and subscription period?
- How do I cancel a membership or change membership plans?
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Linking with Pokémon HOME
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Game Account Management
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Game Account Management
- How do I transfer my account when changing mobile devices?
- “Apple Account” or “Google Account” do not appear under Options > Account.
- Can I play using the same game account on multiple devices?
- If I uninstalled Pokémon Champions from a Nintendo Switch or a mobile device, can I recover my game account?
- I want to unlink my Nintendo Account or link a different Nintendo Account to Pokémon Champions.
- Can I link a child Nintendo Account to Pokémon Champions?
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Mystery Gifts
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Troubleshooting