Thank you for using this website. The Pokémon Company and its affiliates (collectively, “we,” “us,” or “the Company”) hope that you enjoy it! These Terms of Use (the “Terms”), along with the Privacy Notice (“the Privacy Notice”) for this official Support site of Pokémon Champions, govern your use of the Site (as defined in Article 1 below), including, without limitation, how you use all information, pictures, graphics, upgrades, content, features, and services available within the Site. By accessing and using the Site, you agree and consent to the Terms and the Privacy Notice. If you are a minor in your country or the region where you reside, you acknowledge that your parent or guardian has reviewed and consented to your use of the Site subject to the Terms and the Privacy Notice. If you or your parent or guardian does not agree to the Terms or the Privacy Notice, do not use the Site.
Article 1: Definitions
The terminology used in the Terms will be defined as the following:
- “Users” are customers who use the Site.
- “The Site” is this official Support site of Pokémon Champions.
Article 2: Minors
Users who are minors can use the Site only if their parent or guardian has consented to their use of the Site subject to the Terms and the Privacy Notice.
Article 3: Scope of the Terms
All methods of use, rules, and any other regulations regarding the Site stipulated by the Company, regardless of naming, will form a portion of the Terms.
Article 4: Changes to the Site and the Terms
- We may, at any time, modify the contents of the Site without notifying you.
- We will modify the Site and the Terms at any time we deem necessary.
- If we change the Terms, that information will be published on the Site. Changes to the Terms will take effect the moment they are published through the Site. We will consider your continued use of the Site as acceptance of the updated Terms.
Article 5: Personal Information
Personal information provided to us through the Site by a User will be handled in accordance with the Privacy Notice, which we may modify from time to time as we determine necessary.
Article 6: Responsibilities of Users
- You are responsible for your own use of the Site.
- We do not guarantee to you that there are no defects or bugs in the Site, and we will bear no responsibility for repairing defects or bugs.
- We offer no guarantees whatsoever regarding the use of the Site on all devices.
- If you cause damage to us or others by using the Site, you will be personally responsible for the costs of compensating for the damage.
- The Site may contain links to websites operated by third parties. We bear no responsibility whatsoever regarding the contents of said websites.
Article 7: Intellectual Property Rights
Users will not obtain intellectual property rights, claim rights, or any other rights whatsoever to any of the contents contained in the Site, including, without limitation, User data, aggregate information, or other information relating to the use of this Site. Use of content outside of the Site is also prohibited.
Article 8: Suspension / Modification / Termination of the Site
- We may, in our sole discretion and without notice, restrict, modify, terminate, or suspend your use of all or some of the features or contents of the Site.
- Even in the cases listed in the previous clause, we will not, except as otherwise required by applicable law, accept any responsibility for the Users.
Article 9: Prohibited Actions
(1) We prohibit the following actions:
- Acquisition of data on the Site through unlawful methods.
- Reproduction of data from the Site as well as providing said reproduction to others.
- Violating our, or others’, intellectual property rights or any other rights, including, but not limited to, creating derivative works based on the content within the Site, or any part thereof, or reproducing, distributing, disclosing, or publicly performing this Site or any parts thereof.
- Infiltration of the server operating the Site.
- Actions that may cause a malfunction, bug, or other defect with the servers that operate the Site.
- Development or use of an unlawful program, tool, or app, regardless of naming, whose goal it is to use the Site unlawfully. Also, providing said program, et cetera, to others, or allowing them to use said program, et cetera.
- Any alteration (including falsification), reparation, adaptation, creation of derivative works, decompiling, disassembly, or reverse engineering of the Site’s data, or any other similar actions.
- Any actions that we have stated or announced are prohibited, such as on the Site.
- Any and all actions that would hamper the operations of the Site.
- Attempts to circumvent any restriction in the Site based on restrictions imposed by us.
- Having others perform any of the actions listed above or influencing others to perform any of the above actions.
- Aiding others in performing any of the actions listed above or facilitating them with your own actions.
- Any and all actions we judge to be unsuitable.
(2) Any of the above may result in corrective action at our sole discretion.
Article 10: Indemnification
You agree to indemnify, defend, and hold us and all affiliated companies, and all officers, directors, owners, employees, agents, information providers, affiliates, licensors, and licensees thereof, harmless from and against any and all claims, costs, damages, losses, liabilities, and expenses (including attorneys’ fees and costs) arising out of or in connection with your use of the Site. You shall use your best efforts to cooperate with us in the defense of any claim brought by a third party. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
Article 11: Disclaimers
- You understand that the Site is provided to you “AS IS” and may not work on every device or in every situation. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES RELATING TO THE APP, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES, DUTIES, OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY OR COMPLETENESS OR RESPONSES, OF RESULTS, OF WORKMANLIKE EFFORT, OF LACK OF VIRUSES, AND OF LACK OF NEGLIGENCE. ALSO, THERE IS NO WARRANTY OF TITLE, OR CORRESPONDENCE TO DESCRIPTION, OR NON-INFRINGEMENT WITH REGARD TO THE SITE.
- TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY WILL NOT, NOR WILL ITS AFFILIATED COMPANIES, AND ALL OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS, AFFILIATES, LICENSORS, AND LICENSEES THEREOF, BE LIABLE WITH RESPECT TO THE SITE UNDER CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY FOR LOSS OR INACCURACY OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES, OR TECHNOLOGY, OR FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF THE SITE, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY, OR FOR NEGLIGENCE) ARISING OUT OF OR IN ANY WAY RELATED TO YOUR USE OF THE SITE, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT, OR BREACH OF WARRANTY OF THE COMPANY OR ITS LICENSORS OR AGENTS, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES.
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If, despite the disclaimers provided above, we are found responsible for any loss or damage caused to a User, the range of that responsibility will be limited to ordinary damages that directly affected the User and will not include compensation for lost wages or any other special damages.
Article 12: Governing Law / Jurisdiction
- The Terms will be interpreted in accordance with Japanese law.
- In disputes between us and the Users, the Tokyo District Court will have exclusive jurisdiction in the first instance over the said disputes.
Article 13: Links to Third-Party Sites
In the course of using the Site, you may be provided links from the Site to other websites, either controlled by us, an affiliate, or an unaffiliated third party. Once you leave the Site, the Terms will no longer apply, and you will be subject to the terms of service and privacy notices of the linked websites.
Last updated June 17, 2026